Business terms pronounced right: Decagon tuning vs fixing a TTS script

Decagon lets teams tune pronunciation of business terms in Voice 3. For a voiceover job you fix it in the script. A practical test loop and its cost.

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Decagon says Voice 3 lets a business customize voice selection, pronunciation of business terms and delivery. With a script-to-audio job you do the equivalent in the text: respell the term, test one sentence, then lock the wording and generate the full read.

Where the control lives

The two products place the control in different spots.

Pronunciation control (read 2026-10-07)
ProductWhere you fix a termWhen
Decagon Voice 3In agent configuration, per DecagonBefore calls go live
A TTS jobIn the transcript textBefore each job

A test loop for one term

Names, drug names, abbreviations and acronyms are the usual offenders.

  • Pull the 5 terms most likely to be wrong from the script.
  • Put each in a short sentence and generate five one-sentence jobs.
  • Listen and mark each pass or fail.
  • For a fail, respell it phonetically in the text, or split an acronym into letters.
  • Regenerate only the failing sentences and keep the passing ones.

What it costs on Sume

Sume charges per character at $0.0475 per 1,000 with a one-cent minimum per job, so five 80-character test sentences cost 5 cents. Because each result has sentence slices and word timings, you can replace one sentence in a finished narration and rejoin with timeline audio concat for $0.01 per job instead of regenerating everything.

Keep the job id of the approved take, since the completed job records the voice, language and settings used.

Write a pronunciation sheet

Put the final respellings in a shared sheet next to the script: term, respelling, approved job id. The next voiceover then starts from the sheet, and a new editor does not repeat the same listening round. Also add the term to captions with script_text, so the burned text shows the real spelling while the audio uses the respelled one.

Sources

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