Synthesia roleplay training at $29 per learner: 20-person cost
Synthesia lists Roleplay Training at $29 per learner a month, $25 billed yearly. What 10, 20 and 50 learners cost, and what Sume's scripted clips cost instead.
Synthesia's pricing page, read 2026-10-08, lists Roleplay Training at $29 per learner per month on monthly billing and $25 per learner per month on annual billing. For a 20-person team that is $580 a month, or $500 a month ($6,000 a year) billed yearly. Roleplay Sessions went live on October 1, 2026, so this is a new line item rather than a feature folded into the video plans.
Sume does not ship a live roleplay product. What it ships is a script-driven avatar video that you submit, poll and download. The second half of this post prices that alternative so you can see which part of a training budget each one covers.
What 10, 20 and 50 learners cost on Synthesia
The arithmetic is per learner, so it scales linearly. The pricing page lists no volume break and no minimum learner count in the text I read, so the table below is plain multiplication of the two listed rates.
| Learners | Monthly billing ($29) | Annual billing ($25 a month) | Yearly total, annual billing |
|---|---|---|---|
| 10 | $290 a month | $250 a month | $3,000 |
| 20 | $580 a month | $500 a month | $6,000 |
| 50 | $1,450 a month | $1,250 a month | $15,000 |
What the pages do not say
The launch post says Roleplay and Survey Sessions are available and that Expert Sessions are coming soon. It gives engagement figures, 140+ languages and 230+ avatars, but no session length cap and no credit price for a roleplay. The October 1 plan article lists credit costs for video creation (about 100 credits a minute), dubbing with lip-sync (80 credits a minute) and a survey response (350 credits). It lists none for a roleplay. Ask Synthesia whether a learner seat includes unlimited sessions before you multiply by twelve.
What Sume's version costs
A Sume Avatar 1.0 clip is a recorded video of one avatar speaking your script, 4 to 60 seconds per job. The catalog rate without a product image is $0.184 per second on Standard, $0.245 on Plus and $0.55 on Max. A 40-second scenario briefing, where the avatar plays the difficult customer and states the objection, costs $7.36 on Standard and $9.80 on Plus. Six such briefings are $44.16 on Standard or $58.80 on Plus, once, and every learner on the team can watch them.
The rate comes from Sume's catalog (GET /v1/catalog, rate card dated 2026-07-02). Creating the reusable avatar is a flat $0.95.
How to choose
These are different products. A learner on Synthesia talks to the avatar, and the avatar answers and scores the attempt. A learner watching a Sume clip hears one fixed line and then practices out loud or with a colleague. If the goal is scored, repeated practice, the $29 seat is the product that does it. If the goal is a consistent prompt that managers can review before it is shown, the clip route costs a fraction and has no per-learner meter.
A middle path is to render the briefing clips on Sume and keep live roleplay for the few roles where scored practice matters. The scenario clip can end with a silence beat so the learner has time to answer aloud; the multi-scene recipe shows the request body.
Sources
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