Shopify video limits: 1 GB, 10 min, and a 4K tier on Sume

Shopify product video reportedly allows up to 1 GB, 10 minutes and 4096x2160. Which Sume models reach a 4K tier and how to stay under the size cap.

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The Shopify Help Center lists product video up to 1 GB, 10 minutes and 4096x2160. Sume's generated clips are far shorter than 10 minutes, and the docs list a 4K tier on gemini-omni-flash-1.1, so file size and dimensions are the checks that matter.

Limits next to what Sume produces

The Shopify figures are from that page, read on 2026-10-03; recheck it before you upload.

Shopify limits vs Sume generation (read 2026-10-03)
ItemShopifySume docs
Length10 min3-10 s (gemini-omni-flash-1.1), 4-30 s (seedance-2.5), 15 s cap on most others
Resolution4096x2160Tiers such as 720p, 1080p and 4K; pixel sizes are not published
File size1 GBNot published; measure the download

Where 4K is listed

The Video Router docs list gemini-omni-flash-1.1 at 3 to 10 seconds across 360p, 720p, 1080p and 4K, in 16:9 or 9:16, with synced audio always on. Seedance models list 480p to 1080p. The docs describe sume/auto with default 720p and 8 seconds and do not promise 4K, so pin the model id when you need that tier.

Request a 4K clip

Pin the model and resolution, then confirm what came back before uploading. 4K is a tier name here; check the real pixel dimensions of the file, since 4096x2160 is wider than a standard 16:9 frame.

curl -X POST https://api.sume.com/v1/video-router/generate \
  -H "Authorization: Bearer $SUME_API_KEY" \
  -H "Content-Type: application/json" \
  -H "Idempotency-Key: shopify-4k-001" \
  -d '{
    "model": "gemini-omni-flash-1.1",
    "prompt": "Slow orbit around a ceramic mug on a wooden table",
    "resolution": "4K",
    "aspect_ratio": "16:9",
    "duration": 6,
    "mode": "async"
  }'

Practical advice

Product pages rarely need 4K. Start at 720p, check the file, and only raise resolution if the page really shows it large. Billing is the provider list price times 1.25, so higher tiers cost more per output second.

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